- 01Do you only work with large broadcasters?
- No. We work with broadcasters, content teams and production managers of different sizes. What matters is that you make live television or plan to. We describe the work in terms of your studio and crew, so smaller teams get the same care as larger ones.
- 02Can we book just one service rather than a package?
- Yes. Each service stands on its own, whether that is acoustic advice, a lighting plot or a workflow review. Some clients combine several because the areas affect each other, but nothing is bundled by default and the quotation lists only what you ask for.
- 03Do you visit the studio in person?
- Yes, for most work we visit the studio so we can measure the room, see the gallery and watch your crew. Dorchester is our base, and we discuss travel and site arrangements in the quotation so that nothing about attendance comes as a surprise.
- 04What should we prepare before the first conversation?
- Useful items are a list of your current equipment, a floor plan or photographs of the studio, a typical running order and a short note on recurring problems. None of it needs to be polished. We can work with rough notes and fill gaps during the visit.
- 05How does ordering and payment work?
- You send an enquiry through the contact page, we reply with a written quotation, and once you confirm it we proceed. After the work is done we send an invoice that you pay by bank transfer. Nothing is purchased on the website.
- 06Will you replace the equipment we already own?
- Not unless there is a clear reason. We start from what you have and test whether it can be made to work properly. If something is unsuitable or failing, we explain why in writing and let you decide what to do about it.
- 07Do you document what you build or change?
- Always. Daniel documents every integration clearly, and our camera, lighting and acoustic work comes with plans or notes your crew can follow. The aim is that your team can understand and maintain the studio without calling us for every small change.
- 08Can you help with a programme that is already on air?
- Yes. A workflow review can be carried out around a live programme by observing rehearsals and broadcasts, and most recommendations are small enough to introduce gradually. We plan the work so that your schedule is disrupted as little as possible.